Frequently Asked Questions
Everything you need to know about our cleaning services.
We proudly serve San Francisco, Oakland, Alameda, Berkeley, Sausalito, Corte Madera, and the greater Bay Area. Contact us to confirm we service your specific location.
Yes! We provide complimentary in-home estimates. We’ll visit your location to understand your specific needs and provide an accurate quote.
Most cleanings take between 1 to 2.5 hours, depending on the size of your home and the type of service requested. We’ll provide a more accurate timeframe during your estimate.
We accept cash, Zelle, check, and Venmo (Venmo includes a small processing fee charged by the platform).
Yes, all our team members are carefully vetted, trained, and insured. We pride ourselves on having trustworthy professionals with long-term client references.
Regular cleaning includes vacuuming and mopping floors, dusting furniture and baseboards, kitchen cleaning (countertops, stovetop, outside of appliances, sink), bathroom sanitization, bed sheet changes, trash removal, and light organizing.
Deep cleaning is more comprehensive and is typically done as a first-time service. It includes everything in regular cleaning plus inside oven and refrigerator cleaning, moving furniture to clean behind and underneath, cleaning inside cabinets, and detailed baseboard cleaning.
No, we bring all necessary professional-grade cleaning supplies and equipment. However, if you have specific products you’d like us to use, we’re happy to accommodate.
Absolutely! We offer weekly, bi-weekly, and monthly recurring cleaning schedules to maintain your home consistently clean.
Your satisfaction is our priority. If you’re not completely happy with our service, please contact us within 24 hours and we’ll make it right.
We do not provide window washing or carpet deep cleaning services at this time. However, we can recommend trusted partners for these specialized services.
We do our best to accommodate urgent requests. Contact us directly to check team availability for same-day or next-day service.
